F.A.Q - Warranty


We would like to answer some of your questions online.
Questions Most People Ask.

Yes, When we say one carat it means one carat actual Genuine Diamond
Size and Dimensions. For example one carat diamond is 6.5mm circle, Our
cubic zirconia has 6.5mm also. Same Table and Debth.

Yes. We can change the center stone shape and size also we can make it for you in 14k, 18k and Platinum 950

We carry huge inventory in stock, Unfortunately there's always product not in stock or the product we have is not the same size or different material also different center stone, Unlike other manufacturers or retailers, We do not size or make changes on an existing jewelry. That will effect the quality and the body of the jewelry, That's why CZJEWELRY.COM is famous for top quality craftsmanship.

We strongly recommend to get the ring size from your local jewlery store. It's Free and will take a minute. They are 100% accurate.

Yes, One of main reasons people buy from CZJEWELRY.COM, Our mountings are the same mountings we set the genuine diamonds. And in the future we will not charge labor to set your diamond on the ring.

Very simple answer. We are manufacturers of fine jewelry!

No, We only sell direct to the public At the manufacturers cost.That makes us unique and guaranteed low price.

Yes, Just send us your jewelry picture and we will be glad to give you a quote Contact PAGE

We update and upload our database everyday, please give us a call and we will be glad to help you.

Yes, We carry over 5000 jewelry designs in our factory. Your answer is one phone call away.

We stamp the Karat of the jewelry, for example 14 karat, 18 karat or Platinum 950. We do not stamp CZ inside

We use pure 950 platinum on all of our platinum jewelry.

Simply, go to our return policy page and follow directions.

Simple the answer is yes, all you have to click LET"S MAKE IT and fill out the form.

We honor Visa, MasterCard, Discover and American Express. Also C.O.D or Mail In a Check or Money order.

If your jewelry is not in stock.10 to 14 working days..

Two ways to find out, first give us a call or second email us at jewelryandjewelry@GMAIL.COM

Yes, you may request not to set the center stone or side stones to use your own diamond.

We carry all sizes and shapes from .01 to 10 carat each stone, Also all shapes.

Yes, as long as we have not shipped out your jewelry.

We only use AAAAA quality, Which mean top quality cubic zirconia, there
will be no better quality out there, Which means will not scratch, fade
or crack, same depth and cut also sparkle like a genuine diamond.

We provide certification of authenticity for the material being 14 karat gold, 18 karat gold or platinum. Also appraised at 3 times the replacement value. 


Each jewelry from CZJEWELRY.COM will include 1 year manufacturer warranty. Your 100 Percent covered! We cover. Lost Stones, Loose Stones, Prong Repair, Polish or any kind of manufacturer defect. Your In Good Hands When You Wear Your Jewelry. CZJEWELRY.COM is so confident about our CUBIC ZIRCONIA gems that they are covered by a Lifetime Guarantee to maintain the original brilliance and luster.